SANIFLO Ltd COVID – 19 Update

News 03/25/2020

SANIFLO Ltd COVID – 19 Update

Since the first news about the outbreak of COVID-19, we have been closely monitoring and following government advice across our business to best protect the health and safety of our customers and staff.

For Saniflo, it is very much ‘Business as Usual’ between the hours of 9am to 5pm. Our usual telephone number will be active during these hours and we will still be receiving and processing orders and dispatching products, so please email sales@saniflo.co.uk or telephone 020 8842 0033 and we will deal with your request as quickly as possible. Naturally, we cannot guarantee delivery schedules over the next few weeks, so please bear with us during these unpredictable times and be assured that we are trying to meet our customer delivery requirements as best we can.

If you have a service or maintenance issue with your Saniflo macerator or pump, please refer to our Official Service Engineers website http://repairs.saniflo.co.uk/ where all of our Official Saniflo Service engineers are listed. Even if our engineers cannot physically attend site, they will assist where possible with technical advice over the phone. 

Alternatively call our main number 020 8842 0033 and press the option for Technical and one of our in-house team will be able to advise you of the best course of action.

Saniflo Ltd intend to review the situation on 14th April, when we will again follow government advice before making any decisions.

Thank you for your patience and we look forward to working with you during these unprecedented times.

 

Kind regards

Saniflo Ltd